مركز الاتصال
يتطلب إنشاء إستراتيجية فعالة للوصول إلى العملاء أن تقرر ما إذا كنت بحاجة إلى مركز اتصال. أو ربما لديك بالفعل مركز اتصال ، لكنك لا تعرفه كمركز اتصال! من الجيد معرفة المزيد عن طبيعة مركز الاتصال ووظيفته ، وتحديد الخصائص المميزة لهذه البيئات.
نحن معك لاتباع هذا المسار لتحديد الهوية.
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